|
|
|
|
|
|
|
|
|
Q. What are your hours?
|
A. Booking Hours - 9:00 am to 8:00 pm Monday to Friday. We are closed on weekends and major holidays.
During business hours, please hold for the first available operator to assist you, or you can choose to leave a message and we will get right back to you, usually within 10-15 minutes. Please remember that if you hang up and call again you will be put at the back of the queue! If you are calling outside of business hours, we will get back to you first thing on the next business day.
|
»» HIDE THIS ANSWER
|
|
|
|
|
|
|
|
Q. Can I book my appointment via email?
|
A. We have run into too many problems when trying to book and confirm appointments via email, and have decided to just ask our clients to call when they want to set something up. This way you can be taken care of promptly and efficiently!
Please call 1-866-446-2999 to book an appointment.
|
»» HIDE THIS ANSWER
|
|
|
|
|
|
|
|
Q. Are the escorts pictured on the site really the escorts available?
|
|
A. All photos are the actual photos of the escorts available. The date that the photos were taken are clearly noted. We guarantee that your companion will be the one requested each and every time.
|
»» HIDE THIS ANSWER
|
|
|
|
|
|
|
|
Q. Do the Private Connection escorts require tips?
|
|
A. No. In fact these escorts will never discuss fees with you. Simply set the complete fee in the washroom when you arrive, and relax. There must be no mention made of payment, or you will be asked to leave. This is for your comfort, as well as the escort's comfort. Of course, if you decide you would like to leave a little something extra for your escort, or the booking agent who assisted you, please know that your gift is appreciated, but never necessary.
|
»» HIDE THIS ANSWER
|
|
|
|
|
|
|
|
Q. Will I have to be screened?
|
A. Yes. We do a very discreet, but thorough screening. We will verify that you are who you say you are, and that you are employed where you say you are employed. We may accept provider references in lieu of employment verification, and good standing in the escort community is worth its weight in gold!
No personal info is ever kept, it is shredded immediately after verification, and just your password is kept on file. Your privacy is extremely important to us and is something we take very seriously!
|
»» HIDE THIS ANSWER
|
|
|
|
|
|
|
|
Q. Every time I call I get voice mail, what is going on?
|
A. If you are calling during our booking hours (9am to midnight Mon to Fri or 3pm to midnight on Sat), the reason you are getting voice mail is that we are assisting another client. We try to give each of our customers our undivided attention, so you may get the voice mail. Please leave a detailed message, including your phone number, and we will return your call within 10-15 minutes. If you do not get a return call within a few minutes, please call again.... and leave a message again if necessary, we may have not been able to hear your number correctly.
Remember we are closed Sundays and holidays, and will return your call the next business day if calling after hours.
|
»» HIDE THIS ANSWER
|
|
|
|
|
|
|
|
Q. I called, but was cut off, or didn't receive a return call, why?
|
|
A. I'm sure we made a mistake if you were cut off or we failed to return a call. Please call back and let us know, or send me an email to gina@privateconnection.com. I need to address any issues with the system and returning messages that may come up, so that you can continue to enjoy reliable service.
|
»» HIDE THIS ANSWER
|
|
|
|
|
|
|
|
Q. How much advance notice do you need to schedule an appointment?
|
A. If you can book your appointment a few days in advance, that's fantastic, and will make it more likely that you'll get the exact time you are requesting. If you prefer to call at the last minute, we will do our best to accommodate you, according to the escort's availability. The worst that can happen is that we'll say that she has no availability today!
Do be aware that some of the ladies book up very quickly because of the limited number of appointments accepted in a day, so do try to call early in the day if making a same day appointment.
|
»» HIDE THIS ANSWER
|
|
|
|
|
|
|
|
Q. Are there any reviews of the ladies anywhere?
|
|
A. Yes. We love reviews, and encourage our clients to spread the word!
All of the reviews (good and even not so good) are listed on the escort's individual page, taken from various
review sites.
|
»» HIDE THIS ANSWER
|
|
|
|
|
|
|
|
Q. Does my review need to be a glowing one, even if I wasn't overly impressed?
|
A. Absolutely not!
We want all of our reviews to be honest ones. It is impossible to improve our service unless we know where are weaknesses are, and believe honest feedback is the cornerstone to providing honest and reliable service.
|
»» HIDE THIS ANSWER
|
|
|
|
|
|
|
|
Q. Where can I post a review?
|
|
|
|
|
|
|
|
|
Q. Do you offer any discounts or special promotions?
|
A. Yes
The Frequent Reviewer Discount (FRD) is back by popular demand. If you are a reviewer, you may be able to get $50 off of your PC sessions. Please email gina@privateconnection.com for more information about this promotion.
If you are not approved for the FRD, but are a frequent PC client, please accept a free one hour session after twelve appointments at the full rate. The appointments must be one hour minimum each, and taken within a twelve month time period. Please contact Gina at gina@privateconnection.com when you're ready to enjoy your complimentary session. Max value is $250.
|
»» HIDE THIS ANSWER
|
|
|
|
|
|
|
|
Q. I have a complaint.
|
|
A. Please contact me asap at gina@privateconnection.com so I can address the issue. Please know that any complaints or concerns will be handled with the utmost respect and professionalism. We strive to do an excellent job, but unfortunately fall short from time to time, since we are human! However, we are more than willing to take responsibility for our errors and I want to hear from you.
|
»» HIDE THIS ANSWER
|
|
|
|
|
|
|
 |